“What does your tree removal service include?” is one of the most common questions we encounter with clients in the Bundaberg & Wide Bay area during the quoting stage & it’s a fair & valid question.
Homeowners want to know exactly what they’ll receive for the dollars they spend.
Anyone with a chainsaw is capable of bringing down a tree, but where will the tree land? Who could be injured? How will the debris be cleaned up?
Tree removals are best left to the professionals, as this is their area of expertise & they have all the correct equipment to complete the job from start to finish.
Below, we will take a look at what you can expect from a reputable & professional tree removal service, along with what is generally included (and not included).
What to expect from a professional tree removal service
- First impressions are everything! - Even phone manner. No one wants to be greeted with a grumpy voice on the other end, which gives you the feeling that your call about arranging some possible tree work just seems like a hindrance to them. The tree company you engage should be respectful & ask relevant questions about your tree/s. When you call the team at Wide Bay Tree Service you’ll be greeted and spoken to with respect and interest.
- A suitable time should then be arranged for tree & site inspection that suits both parties.
On-site consultation and tree assessment
A certified arborist will next attend the property to assess the site and the tree in question.

They’ll discuss:
- Your concerns with the tree (too large, dead limbs, overall tree health, etc).
- The access to the tree.
- Structures underneath or nearby.
- Whether stump grinding is required. (Stump grinding is usually an additional service & cost, as it's not always necessary. Be sure to clarify during the consultation whether stump grinding would be included or not).
- A reputable tree service will be clear about what they recommend and why.
- Expect transparency about what is necessary and what isn’t.
- If you are happy with the approach, you’ll then receive a quote/estimate outlining the scope of work and pricing.
Always ensure the company is insured and qualified to carry out the work. This protects you and your property.
Clear communication
- Once you’ve chosen to proceed with a Tree Removal Service & their quotation, a time that suits both parties would be arranged to carry out the work.
- You may be asked to clear the area of vehicles, pets or outdoor furniture before the day of work. It’s also a good idea to notify neighbours of tree work being carried out.
Clear communication is key - if you have any questions about the work, you have the right to ask for clarification

Day of service
On the day of service, the trained tree crew would arrive and, if necessary, do another walk-through of the job to clarify any questions or concerns either party might have.
Professional arborist equipment would be used, such as chainsaws, ropes, rigging gear, wood chipper, stump grinder, etc. In some cases, a Cherry Picker or even a Crane might be brought in.
The crew should have professional PPE to protect themselves and follow proper safety procedures to protect your property and landscape.
Once the job has been completed, a final walk-through and inspection with the homeowner is usually undertaken. This ensures all work has been carried out as agreed upon & both parties are happy with the outcome.
What happens to the green waste/debris?
Debris removal is usually always included in the initial costing & scope of works. It would likely be fed through the wood chipper and turned into mulch. From here, the homeowner may wish to keep the mulch for gardens or have it taken away.
In some cases, the homeowner may request that the unchipped debris be left on site for them to dispose of or that larger logs be stacked for firewood.
Final Thoughts
Hiring a tree service shouldn’t be a stressful or harrowing experience, especially if you know exactly what to expect. By engaging a professional, reputable & insured company like Wide Bay Tree Service, you’ll feel secure knowing your property, trees and time are respected & treated with care. Contact us to discuss your tree needs today.